Congratulations Paul Fairbrother!
Paul Fairbrother of WaterForce Hornby is the winner of this month's Business Hero Award.
He was nominated by Ruth Guy:
“I have been building a cottage off grid and have been dealing with ALOT of different trades people.
Over the course of the last year I have been 'blown away' with Paul's dedication and excellent customer service. During the teething problems of getting the system up and running he has ALWAYS returned my phone calls promptly , even on a Sunday or his day off and ensured that someone came out to help.
Paul has an incredible manner about him which is professional but also very friendly. Nothing is too much trouble for Paul.
In comparison to other trades people I have dealt with , Paul is OUTSTANDING in many ways.
I'm sure that he treats all his customers in the same way so day in/day out Paul puts in huge efforts to ensure customer satisfaction.
I have been thinking all along that I would like to reward his effort in some way, so when I heard about the 'Business Hero Awards' on the radio it has given me the perfect opportunity to do that.”
Congratulations Paul Fairbrother - WaterForce Hornby!