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Your Canterbury Business Hero

Salute that Cantabrian in business who has given you outstanding customer service – take a minute to nominate them for a Registered Master Builders Business Hero Award.

Your nomination will be posted on the website and each monthly business hero (chosen by Christchurch International Airport Chief Executive, Jim Boult) gets a big pat on the back in The Star and on Newstalk ZB, a Hanmer Springs Thermal Pools & Spa Pamper Pack, and other neat rewards.

It's a great way to say “thank you for your customer service.”


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Congratulations David Taylor NewstalkZB Announcement
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Congratulations David Taylor

David ( on the right ) a plumber with M.J.Robertson Plumbers Christchurch, is pictured being presented with his Master Builders Business Hero Award by Canterbury Master Builders Association President Elect Clive Barrington.

David was nominated by  Christchurch mum Charlotte Bennet for the effort he went to in restoring hot water to the household:

" Our hot water cylinder was damaged in the February earthquake.  The June earthquake then finished it off! 

Having called EQC we were told it could be fixed as an emergency repair.  I called M.J. Robertson Plumbers and they came out, investigated the problem then organised for a replacement cylinder to be ordered. 

The day we were due for them to fit the new cylinder was the day of the huge snow fall here in Christchurch. 

People were being told not to go to work and we assumed we would have to wait longer for our emergency repairs. 

BUT  lovely plumber, David Taylor managed to get his truck out of the yard, along the snowy streets and made it to our property.  The snow continued and the weather got colder but he was determined to get our hot water working again as we have two small boys. 

EQC came yesterday and they commented on the great work the plumber had done.  He had strapped the new cylinder and our header tank in the roof to stop any further damage should we have another good shake. 

The whole team at MJ Robertsons have been great, from the plumbers to the administration staff.  Thanks guys"

Congratulations David Taylor of M.J. Robertson Plumbing!   www.mjr.co.nz


 

....and the grateful customer who nominated David Taylor of M J Robertson Plumbers is thrilled that he has won a Master Builders Business Hero Award:

 From: C Bennet [mailto:bennetfruits@gmail.com]
Sent: Friday, January 20, 2012 12:34 PM
To: Business Hero Awards
Subject: Re: MJ Robertson Award Nomination

Thanks Angie!

 I am really thrilled for him and a thanks to you for organising the awards. Too many times we are quick to complain when things aren't going right so it was great to have you there to let people know about all the good things that are happening!

 Kind regards

 Charlotte Bennett

Master Builders
Christchurch Airport
Hamner Springs Thermal Pools
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