Congratulations Pete Blacklock!
Pete Blacklock from The Christmas Hut has been spreading Christmas cheer - and is the December winner of a Master Builders Business Hero Award.
He was nominated by happy customer Andrea Jones:
"I popped into the Northlands Mall store desperately looking for a personalized tree ornament for my new Niece in Scotland, I had to get her Christmas parcel sent away the following day.
Luckily they had some that could be personalized but they didn't have the facilities to do it in-store while I waited and living in the country I wasn't able to travel all the way back in the net day to pick it up.
Pete asked where I lived and I explained it was nearly an hour away and would you believe he offered to drop it off to my home that night so I could get the parcel away the following morning and he did it for free which was totally astounding to me since it was only a $13 item to start with.
He did say he was heading out close to where I live but all the same this was totally above and beyond even the best of customer service.
At a time of year when everyone is so busy and customer service seems to be in a decline in general this man really shone in my eye's and really restores your faith that there are still people out there that really care and are willing to go that extra mile to save someones day."
Congratulations Pete Blacklock, The Christmas Hut!